Most B32 addresses are reached in 20–30 minutes, and often sooner outside peak traffic. Because we’re based locally rather than dispatching from across Birmingham, our arrival times tend to hold up in the evenings and at weekends.

No. There’s no call-out charge and no fee for a quote over the phone. You’ll be given a price range or fixed price before we set off, so nothing changes when we arrive.

In the large majority of cases, no — we use non-destructive entry techniques wherever physically possible. If a lock genuinely can’t be opened without damage, we’ll explain that on the phone or on arrival and agree the approach with you first.

Yes. We operate 24 hours a day, 365 days a year, including weekends and bank holidays. Call 07436 606 683 and you’ll speak to someone straight away.

Yes. We carry British Standard BS3621 mortice locks and TS007 3-star anti-snap cylinders, which satisfy the requirements of most home insurance policies. We can also provide documentation for burglary claims.

We cover all of B32 and the surrounding areas, including Woodgate Valley, Bartley Green, Harborne, Halesowen, Selly Oak, Northfield and Bournville. If you’re unsure, just ask when you call.

It depends on the job: a straightforward lockout costs considerably less than a full lock change or a multipoint mechanism repair. We’ll always give you a figure up front and confirm it before any work starts.